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Visitor Experience Management
Personalising the physical onsite experience requires both understanding the customer experience, and the means to influence it.
Colocator’s Engage module allows messages to be targeted to customers based on their entire location history.
By sending the right message to the right customer at the right time, the experience can be enhanced, and facility usage can be load balanced. Send a message to people queuing on level 1, letting them know the queues are shorter upstairs.
Let visitors know about a particular exhibit or area they missed as they’re leaving.
Guide visitors to the right exit based on the transportation they used when arriving.
Explore product modules
Engage is our push notification segmentation product, providing flexible visit based segmentation and reaction measurement.
In 2018 Goodwood launched a dedicated motorsport app to mark the 25th anniversary of its Festival of Speed, th leading celebration of the motor car that takes place each summer. The new app included Crowd Connected’s Colocator technology.
Our latest ebook details how leading events are using Visitor Data to optimize their business. It is a practical guide for anyone in the live event industry who wants to understand the importance of Visitor Data.