Customer experience tools for real-world businesses
Gathering customer behavioural data is easy in the digital domain. But if you’re a physical business, there’s a data gap.
Understand and optimise each individual customer journey
Optimise customer communication by sending the right content to the right customer in the right location at the right time.
Visit frequency and recency
Understanding how frequently shoppers visit, and how long it is since their last visit can give your CRM the data it needs in the competition with online shopping.
Get granular customer feedback by targeting in-the-moment micro surveys to app users while they're still on premises.
Measuring individual shopper visits makes attribution truly omnichannel.
Why choose Crowd Connected?
Push notifications built-in
Out-of-the-box push notifications with sophisticated behavioural targeting.
APIs and exports
Easy integration with leading customer experience platforms like Pushwoosh, Airship, Salesforce, OneSignal and AWS.
Customer level analytics
Understand how often customers visit, how long they spend, and where they go.
Uses your existing mobile app, and low cost beacons for indoor positioning.
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