Connect customer apps with the brick and mortar experience.
Omni-channel orchestration is the future. 75% of experience leaders are now personalising digital and physical experiences in a connected way.
Learn how brick and mortar retail can level-up with digital channels
In store navigation
Retailers are experiencing a 3-5% loss in revenue relating to unlocatable products. Help shoppers navigate your offer using indoor maps and indoor positioning.
Visit frequency and recency
Understanding how frequently shoppers visit, and how long it is since their last visit can give your CRM the data it needs in the competition with online shopping.
Footfall data from your customer app, without the hassle of installing expensive sensors, to help optimise staffing and inventory management.
Measuring individual shopper visits makes attribution truly omnichannel.
Why use Crowd Connected?
Background location data is only collected on your site, addressing important privacy concerns.
The battery powered, low cost beacons required for indoor positioning have a significantly lower TCO than competing solutions such as Cisco DNA Spaces.
Built in analytics and customer experience tools allow you to get started without any third-party integrations.
APIs, streaming data and exports allow easy integration into existing CRMs and other enterprise systems.
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