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Indoor Positioning

Sail is the first indoor positioning solution that allows you to sign up, configure, and download an app from the app store to evaluate the technology for free in a day.

It’s a new approach to indoor positioning, with a subscription based pricing model.

It uses the latest developments in machine learning to constantly reconfigure the system, removing the need for any fingerprinting or calibration.

Free forever
1 Floorplan
Unlimted Area
Unlimited MAUs
Limited email support
£50/month per 1000 m2
Unlimited Floorplans
Unlimited Area
Unlimited MAUs
Full support
Contact Us
Unlimited Floorplans
Unlimited Area
Unlimited MAUs
Managed Service

Start exploring Sail

Signup for a free account, and start exploring Sail. No payment or credit card required, and no expiry. The only limitation is a single floorplan.

Once you’ve submitted your details, you’ll get an email with your password and a login link. If you don’t receive it, add no-reply@crowdconnected.com to you contacts and check your spam folder.

Step 1


Sign up for free. Install 10 - 20 Bluetooth Low Energy beacons. Use the demo app to evaluate indoor navigation and measure accuracy. Sail is the only IPS that offers a fully self-service evaluation at no cost.

Step 2


Integrate the Sail SDK into your app, and provide Indoor Navigation to your visitors and customers. Use Sail’s built-in mapping, or use indoor maps from a third-party indoor mapping provider to add points of interst, routing and other features.

Step 3


Sail is fully integrated with Crowd Connected’s Analytics and Customer Experience tools. Start optimising the physical customer experience with precision.

Request a demo from our sales team

Indoor Mapping Integrations

Use built in floorplans, or integrations with leading indoor mapping providers.

Sail’s built in solution is quick and easy to use. Upload an image (png or jpeg). Scale it by drawing some lines on the plan. And use it both for beacon management and for blue-dot indoor navigation in mobile apps.

MapsPeople, Mazemap and Visioglobe are fully integrated as a replacement for built-in floorplans. By providing your API key, Sail can use your existing map for beacon management, analytics, geo-fencing and blue-dot navigation. No additional upload or floorplan setup is required.

IMDF import is also supported, allowing integration Mappedin and other providers with IMDF support.

Introduction and Getting Started Guide

Download this introduction and getting started guide for Sail Indoor Positioning.
Introduction and Getting Started Guide

Why Indoor Positioning?

Digital has got customers used to a seamless, optimised and personalised experience.

Can your customers navigate your premises as easily as they navigate your website?

Is Physical CX in indoor environments as optimised and personalised as digital channels?

Indoor positioning technologies and indoor navigation systems are the first step towards a better PCX.

The addition of real time location analytics allows physical businesses to finally compete with digital.

Why do you need beacons?

WiFi and infrastructure-free solutions don’t deliver.

Some WiFi systems offer location based services. But Access points get installed at the right density and in the right locations for network coverage. Not for positioning accuracy.

Using signal strengths for indoor location can be inaccurate. Unlike Sail, WiFi-based location systems can’t add inertial data to improve accuracy.

Some Indoor Positioning Systems (IPS) advertise that they are ‘infrastructure free’. But this only applies under special circumstances. Not on all phones, and not in all environments.

Bluetooth Low Energy (BLE) beacons provide the right balance between cost, and effectiveness.

Sail works with any iBeacon or Eddystone protocol beacon, from any manufacturer. Existing beacon installations can easily be used to power Sail Indoor Positioning.

Our location software is trusted by global brands

Live Nation
Roskilde Festival
Transport for London