At the 2018 Event Safety and Security Summit our CEO James Cobb delivered a presentation on the role of mobile messaging in emergency communication. A paper based on this presentation is now available.
Crowd Connected provides many festivals each year with real-time crowd monitoring, and also push notification targeting. Each year a couple of our customers use these systems during emergencies such as sitewide festival evacuations. With so little guidance available, this paper looks at the strengths of this communication medium as well as areas for caution and further research.Download the PDF